Error Index

Page Load Errors

ErrorMeaningAction to take
Host is not allowed to access this formWhen iFramed, the form will automatically detect the hosting domain and cross reference the URL List of the form if the URL List is enabled in the settings. If the host URL is not found, this error will be displayed.Disable the URL List or add the root domain of the hosting URL to the URL List.
Preview form is not allowed to be embeddedThe form has detected it is being iframed and will display this message when the Test form is being iframed.You can iframe the Live form and this will remove the error or you can preview the Test form directly from the Form Editor.

Form Submission Errors

ErrorMeaningAction to take
220No valid OpenAI Key found Navigate to your API Key panel in the user settings and add a valid OpenAI key.
320The products owner's account subscription failed or was cancelled.Go to the billing section of your account and provide a valid payment type to reactivate your account.
400User not logged in as product creator or collaborator and is accessing a Test product which is for internal testing only.If sharing your product ensure you are embedding or sharing the Live product, not the Test product url.
520Quota exceeded.Your account's product quota has been exceeded and you will need to upgrade your account.

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